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Privacy Policy

Last updated: January 2026

Introduction

POLY KES LLC ("we," "us," "our," or "Company") operates the website polykes.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site or communicate with us, including via SMS (text messaging).

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address

Medical & Treatment Information

  • Health history
  • Allergies
  • Medications
  • Appointment details
  • Treatment records

Usage Data

  • IP address
  • Browser type
  • Pages visited
  • Date and time of access

Signature Data

  • Electronic signatures submitted through forms

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Schedule, confirm, and manage appointments
  • Communicate with you regarding treatments and services
  • Provide customer support
  • Improve our website and services
  • Send marketing or promotional communications via SMS or email, only with your explicit consent
  • Comply with legal and regulatory requirements

SMS Communications

By providing your mobile phone number, you consent to receive SMS (text) messages from POLY KES LLC, which may include appointment reminders, treatment-related notifications, and promotional messages.

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out of SMS messages at any time by replying STOP to any message.
  • For help, reply HELP or contact us at (516) 220-6882.

Consent to receive SMS messages is not a condition of receiving medical treatment or services.

We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.

Sharing of Information

We do not sell or rent your personal information. We may share your information only:

  • With trusted service providers who assist in operating our business
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of our business and clients

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

POLY KES LLC

Attn: Polina Keselman, FNP-C

Phone: (516) 220-6882

Location: Long Island, NY